Privacy policy

Effective Date: October 2026

At Pea Kingdom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Information You Provide: Your name, email address, shipping address, phone number, and order details.
Payment Information: All payments are securely processed by third-party payment gateways (such as PayPal). We DO NOT store or have access to your full credit card numbers or bank details.
Automatically Collected Information: We automatically collect certain information about your device, including your IP address, browser type, time zone, and how you interact with our site (using cookies).

2. How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders.
Communicate with you regarding your order or customer service inquiries.
Screen orders for potential risk or fraud.
Provide you with information or advertising relating to our products (if you have opted in).
Improve and optimize our website and marketing efforts.

We DO NOT sell your personal information. We only share your data with trusted third parties who help us operate our business, including:

Service Providers: Shopify (our website host), PayPal (payment processing), and shipping carriers (to deliver your order).
Analytics & Advertising: We may use tools like Google Analytics and Meta (Facebook/Instagram) Pixel to understand how visitors use our site and to show relevant ads.

4. Cookies

Cookies are small data files placed on your device. We use them to remember your shopping cart contents and understand your preferences. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.

5. Your Rights

If you are a resident of certain regions (like the EEA or California), you have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at peakingdom.studio@gmail.com.

6. Data Retention & Security

We retain your order information for our records unless you ask us to delete it. We use industry-standard security measures (like SSL encryption) to protect your data. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.